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<p>A training seminar that will make conflict resolution easy. </P>
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<TD style="COLOR: rgb(255,255,255); FONT-SIZE: 8pt" width="50%">A training provider registered with Services SETA</TD>
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<DIV align=right>Presented by South Africa's leading Speakers</DIV></TD></TR></TABLE></TD></TR>
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<P style="MARGIN-TOP: 0pt; MARGIN-BOTTOM: 0pt"><SPAN class=maroon_head><FONT size=4>Dr Brian Jude and Associates present.... </FONT></SPAN><B><FONT size=4>
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<br><FONT color=#000080 size=4>CONFLICT MANAGEMENT </FONT></SPAN><FONT color=#000080 size=4>
<br></FONT><SPAN class=maroon_head>
<br><FONT size=4>A Dynamic Morning Seminar </FONT></SPAN><B><FONT size=4>
<br> </FONT></B></P>
<P style="MARGIN-TOP: 0pt; MARGIN-BOTTOM: 0pt" class=MsoNormal align=justify><SPAN><FONT color=#000000 face=Arial>It is the ability to manage inter-personal relationships, and the conflicts that develop at all levels, that will make the difference between an individuals personal success or failure both at work and at home. This programme will show you how.</FONT></SPAN></P>
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<P style="MARGIN-TOP: 0pt; MARGIN-BOTTOM: 0pt"><SPAN class=maroon_head><FONT size=4>Presented by Dr Brian Jude </FONT></SPAN><B><FONT size=4>
<br></FONT></B>
<br><FONT color=#000000 face=Arial>In our society today, and more particularly in business, there is conflict. Is this necessarily bad. Conflict left unmanaged, or conflict badly managed, can lead to major problems. Conflict well handled, can lead to growth and development. This programme shows how to manage the monster.</FONT>
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<P style="MARGIN-TOP: 0pt; MARGIN-BOTTOM: 0pt"><B><FONT color=#0000ff size=4>Cape Town</FONT></B></P>
<P style="MARGIN-TOP: 0pt; MARGIN-BOTTOM: 0pt"><B><FONT color=#800000 size=4>Mon 22nd November </FONT></B></P>
<P style="MARGIN-TOP: 0pt; MARGIN-BOTTOM: 0pt"><B><FONT color=#800000 size=4>2010</FONT></B></P>
<P style="MARGIN-TOP: 0pt; MARGIN-BOTTOM: 0pt"><B><FONT color=#000000>Venue: The River Club Conference Centre</FONT></B></P>
<P style="MARGIN-TOP: 0pt; MARGIN-BOTTOM: 0pt"><FONT color=#000000>Liesbeek Parkway</FONT></P>
<P style="MARGIN-TOP: 0pt; MARGIN-BOTTOM: 0pt"><FONT color=#000000>Observatory - Cape Town</FONT></P>
<P style="MARGIN-TOP: 0pt; MARGIN-BOTTOM: 0pt"><FONT color=#000000>Registration: 08:30</FONT></P>
<P style="MARGIN-TOP: 0pt; MARGIN-BOTTOM: 0pt"><FONT color=#000000>Start: 09:00</FONT></P></TD>
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<P style="MARGIN-TOP: 0pt; MARGIN-BOTTOM: 0pt"><SPAN class=maroon_head><FONT size=4>Cost: Only R650-00 per delegate (inclusive of VAT). </FONT></SPAN><FONT size=4>
<br></FONT><B><SPAN class=style1><FONT color=#000080 size=4>Registered with the Services SETA.</FONT></SPAN></B></P></TD>
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<P style="MARGIN-TOP: 0pt; MARGIN-BOTTOM: 0pt"><B><FONT color=#0000ff size=4>Durban</FONT></B></P>
<P style="MARGIN-TOP: 0pt; MARGIN-BOTTOM: 0pt"><FONT color=#800000 size=4><B>Monday 8th November</B></FONT></P>
<P style="MARGIN-TOP: 0pt; MARGIN-BOTTOM: 0pt"><FONT color=#800000 size=4><B> </B></FONT><B><FONT color=#800000 size=4>2010</FONT></B></P>
<P style="MARGIN-TOP: 0pt; MARGIN-BOTTOM: 0pt"><B><FONT color=#000000>Venue: The Durban Country Club</FONT></B></P>
<P style="MARGIN-TOP: 0pt; MARGIN-BOTTOM: 0pt"><FONT color=#000000>Walter Gilbert Rd</FONT></P>
<P style="MARGIN-TOP: 0pt; MARGIN-BOTTOM: 0pt"><FONT color=#000000>Durban</FONT></P>
<P style="MARGIN-TOP: 0pt; MARGIN-BOTTOM: 0pt"><FONT color=#000000>Registration: 08:30</FONT></P>
<P style="MARGIN-TOP: 0pt; MARGIN-BOTTOM: 0pt"><FONT color=#000000>Start: 09:00</FONT></P></TD></TR></TABLE></TD></TR></TABLE></B></FONT><B><SPAN class=style1><FONT color=#000080 size=4><SPAN class=maroon_head><FONT size=4></FONT></SPAN></P></FONT></SPAN></B></DIV></TD></TR></TABLE></TD></TR>
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<P style="MARGIN-TOP: 0pt; MARGIN-BOTTOM: 0pt"><B><FONT color=#000080>TARGET GROUP.</FONT></B><FONT color=#000080> </FONT></P>
<P style="MARGIN-TOP: 0pt; MARGIN-BOTTOM: 0pt"><o:p><FONT color=#000000 face=Arial><SPAN>All staff who have<SPAN> </SPAN>contact with clients<o:p>. </o:p></SPAN></FONT></o:p></P>
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<P style="MARGIN-TOP: 0pt; MARGIN-BOTTOM: 0pt"><FONT color=#000080><B>OBJECTIVES. </B></FONT><FONT color=#000000>
<br></FONT><o:p><SPAN><FONT color=#000000 face=Arial>To effectively handle the conflicts that occur within business, to produce a win-win outcome.</FONT></SPAN></o:p></P>
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<br></FONT><FONT color=#000080><B>METHODOLOGY.</B> </FONT><FONT color=#000000>
<br>All training is designed to achieve maximum group attention. Fast paced and entertaining, it allows the delegates to take away real practical skills, rather than just theoretical knowledge.
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<P style="MARGIN-TOP: 0pt; MARGIN-BOTTOM: 0pt"><FONT color=#000080><FONT color=#000080><b>TIMING.</b></FONT></P>
<P style="MARGIN-TOP: 0px; MARGIN-BOTTOM: 0px"><O:P><SPAN style="FONT-FAMILY: Arial"><FONT color=#000000><b></b></FONT></SPAN></O:P></P>
<P style="MARGIN-TOP: 0px; MARGIN-BOTTOM: 0px"><FONT color=#000000><b>CT and DBN 09:00 am to 12:30pm.</b></FONT></FONT><o:p><SPAN style="FONT-FAMILY: Arial"><FONT color=#000000>.</FONT></SPAN></o:p></P>
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<br></FONT><FONT color=#000080><B>COURSE CONTENT.</B></FONT><FONT color=#000000>
<br></FONT><B><FONT color=#000000 face=Arial>Part 1. Assertiveness training</FONT></B><o:p><SPAN style="FONT-WEIGHT: 700"><FONT color=#000000 face=Arial><o:p>. </o:p></FONT></SPAN></o:p></P>
<P style="MARGIN-TOP: 0pt; MARGIN-BOTTOM: 0pt" class=MsoNormal><SPAN><FONT color=#000000 face=Arial>Learning to say 'no' without feeling guilty.<SPAN> </SPAN>In this module, we handle the difference between submissive, aggressive and assertive behaviour.<SPAN> </SPAN>Having defined assertiveness, we then work towards developing assertiveness, by reducing submissive and aggressive behaviours.</FONT></SPAN></P>
<P style="MARGIN-TOP: 0pt; MARGIN-BOTTOM: 0pt" class=MsoNormal> </P>
<P style="MARGIN-TOP: 0pt; MARGIN-BOTTOM: 0pt" class=MsoNormal><FONT color=#000000><FONT face=Arial><SPAN>The pay-offs and disadvantages of both submissive and aggressive behaviour are examined, as well as the pay-offs and advantages of assertive behaviour.</SPAN></FONT> <FONT face=Arial><SPAN>Delegates learn how to use the assertive option, to avoid putting themselves down, or putting others down.<SPAN> </SPAN>This helps them to grow, through an understanding of their own personality.</SPAN></FONT></FONT></P>
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<H1 style="MARGIN-TOP: 0pt; MARGIN-BOTTOM: 0pt"><SPAN><FONT color=#000000 face=Arial><FONT size=3>Part 2. Interaction management.</FONT><o:p><FONT size=3> </FONT></o:p></FONT></SPAN></H1>
<P style="MARGIN-TOP: 0pt; MARGIN-BOTTOM: 0pt" class=MsoNormal><SPAN><FONT color=#000000 face=Arial>This module handles how we transact or relate with other people.<SPAN> </SPAN>It explores the concept that all people have what it takes to win, and are created with what is required to succeed.<o:p> The module is designed to allow people to recognise how, when and why the are "losing it," and what can be done to prevent and control this.</o:p></FONT></SPAN></P>
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<P align=center><o:p><FONT color=#000000 face=Arial>This programme is a must for people who have a need to work cohesively with others.</FONT></o:p></P></TD></TR>
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<DIV class=maroon_head align=center><FONT color=#000080 size=4>Book NOW, space is limited </FONT>
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<DIV align=center><SPAN style="FONT-FAMILY: Arial"><FONT color=#000000><B><FONT size=4>E-mail:</FONT></B> </FONT><FONT size=4><A style="FONT-FAMILY: Arial,Helvetica,sans-serif; FONT-WEIGHT: normal; TEXT-DECORATION: none" href="mailto:info@greatfuture.co.za"><FONT color=#0000ff size=3>info@greatfuture.co.za</FONT></A></FONT></SPAN>
<P style="MARGIN-TOP: 0pt; MARGIN-BOTTOM: 0pt"> </P>
<P style="MARGIN: 0pt 0cm" align=center><FONT color=#000000 size=4>Tel: 011 485 2150 Fax: 011 640 4916</FONT></P>
<P style="MARGIN: 0pt 0cm" align=center><FONT color=#000000 size=2>P O Box 29176, Sandringham, Johannesburg, 2131</FONT></P>
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<br></SPAN><SPAN class=maroon_head>The information we will need is: Company name, your name, postal address, fax and phone numbers and number of delegates attending.</SPAN></P></DIV></TD></TR></TABLE></TD></TR>
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<P class=small align=justify><SPAN style="FONT-WEIGHT: 400">As a valued client or potential client, we do not want to send you e-mails that do not add value to you or your business.
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<br>If you do not want to continue getting our newsletters, product advices, special offers and information sheets, please go to the "unsubscribe" link at the end of this mail and you will be deleted from our lists. </SPAN></P>
<DIV class=small align=justify><SPAN style="FONT-WEIGHT: 400">Alternatively, reply to this e-mail, putting "unsubscribe" in the subject line.
<br>Many thanks.</SPAN></DIV></TD></TR>
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<td>This mail was sent on behalf of Brian Jude to alternet-l@gn.apc.org. Should you feel you have received this in error, or believe it to be unsolicited please use the unsubscribe link below.</td></tr>
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