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<div class=Section1>
<p class=MsoPlainText><font size=2 face="Courier New"><span lang=EN-GB
style='font-size:10.0pt;mso-ansi-language:EN-GB'>Dear All<o:p></o:p></span></font></p>
<p class=MsoPlainText><font size=2 face="Courier New"><span lang=EN-GB
style='font-size:10.0pt;mso-ansi-language:EN-GB'><o:p> </o:p></span></font></p>
<p class=MsoPlainText><font size=2 face="Courier New"><span lang=EN-GB
style='font-size:10.0pt;mso-ansi-language:EN-GB'>Talking about what the
telecentre is, in Hungary, on local level we are looking at telecottages as a
community - mainly civic (NGO) – controlled, public-private partnership based
(contracts between NGO, local government and local business org/person) service
organisation providing IT and organisational/management "intelligence"
to all individuals, groups, organisations. All telecottages are independent
legal entities, the more developed now started providing affordable wi-fi based,
broadband Internet service. <o:p></o:p></span></font></p>
<p class=MsoPlainText><font size=2 face="Courier New"><span lang=EN-GB
style='font-size:10.0pt;mso-ansi-language:EN-GB'><o:p> </o:p></span></font></p>
<p class=MsoPlainText><font size=2 face="Courier New"><span lang=EN-GB
style='font-size:10.0pt;mso-ansi-language:EN-GB'>On regional and country level,
we understand telecottages as local community embedded general access points to
all kind of network services, govenmental, business and also civic. The
telecottage network is organised and served by a nation-wide NGO (Hungarian
Telecottage Association - HTA - protecting the interest of telecottages), a
public benefit company (100 % owned by the HTA, mananging all non-profit
activities of the telecottage network, like grant programmes, governmental and
international projects, cooperations), contracted business consortia (providing
business network services).<o:p></o:p></span></font></p>
<p class=MsoPlainText><font size=2 face="Courier New"><span lang=EN-GB
style='font-size:10.0pt;mso-ansi-language:EN-GB'><o:p> </o:p></span></font></p>
<p class=MsoPlainText><font size=2 face="Courier New"><span lang=EN-GB
style='font-size:10.0pt;mso-ansi-language:EN-GB'>Matyas Gaspar<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal style='margin-left:35.4pt'><font size=2 face=Tahoma><span
style='font-size:10.0pt;font-family:Tahoma'>-----Original Message-----<br>
<b><span style='font-weight:bold'>From:</span></b> telecentres-bounces@wsis-cs<span
class=GramE>.org</span> [mailto:telecentres-bounces@wsis-cs.org] <b><span
style='font-weight:bold'>On Behalf Of </span></b>David Leeming PFnet<br>
<b><span style='font-weight:bold'>Sent:</span></b> Monday, October 04, 2004
6:39 AM<br>
<b><span style='font-weight:bold'>To:</span></b> telecentres@wsis-cs.org<br>
<b><span style='font-weight:bold'>Subject:</span></b> Re: [Telecentres] Basic
Telecentre Items/ICT Definition</span></font></p>
<p class=MsoNormal style='margin-left:35.4pt'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'><o:p> </o:p></span></font></p>
<div>
<p class=MsoNormal style='margin-left:35.4pt'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>Then perhaps a definition of a
Telecentre needs to map out the functions these human
resources perform. There are also functions that are required for
useful information exchange to take place, that may not be strictly associated
with the telecentre. These include awareness raising, training, mobilisation of
the stakeholders all along the information "chain" including the
"knowledge centres" (in a country like ours, CRM is not widely
practiced<span class=GramE>....</span>the central institutions are often the
worst at communication). ICT strategy building is important, too. In
fact it is difficult to see where to demarkate a telecentre, looking at it from
the "information flow" point of view.</span></font><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal style='margin-left:35.4pt'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'> <o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal style='margin-left:35.4pt'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>As a simple example, to allow rural
people to obtain legal advice by email, it was not as simple and notifying them
of the (say) Public Solicitor's email address. We had to train (remotely) the
rural ICT operators to publicise it and raise awareness, hold meetings with the
Public Solicitor and other stakeholders and discuss the procedures required and
other practicalities, and above all get everyone on board. (now it
works marvellously). Information doesn't just flow - it needs to be driven
by the knowledge owners as much as their "customers" or
"clients". </span></font><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal style='margin-left:35.4pt'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'> <o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal style='margin-left:35.4pt'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>I suppose we are getting into a
defination of "content" as well as "function".</span></font><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal style='margin-left:35.4pt'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'> <o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal style='margin-left:35.4pt'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>David</span></font><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal style='margin-left:35.4pt'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'> <o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal style='margin-left:35.4pt'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'> <o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal style='margin-left:35.4pt'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'> ----- Original
Message ----- <o:p></o:p></span></font></p>
</div>
<blockquote style='border:none;border-left:solid black 1.5pt;padding:0cm 0cm 0cm 4.0pt;
margin-left:3.75pt;margin-top:5.0pt;margin-right:0cm;margin-bottom:5.0pt'>
<div style='font-color:black'>
<p class=MsoNormal style='margin-left:35.4pt;background:#E4E4E4'><b><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial;font-weight:
bold'>From:</span></font></b><font size=2 face=Arial><span style='font-size:
10.0pt;font-family:Arial'> <a href="mailto:ecarll@optonline.net"
title="ecarll@optonline.net">Elizabeth Carll, PhD</a> <o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal style='margin-left:35.4pt'><b><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial;font-weight:bold'>To:</span></font></b><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> <a
href="mailto:leeming@pipolfastaem.gov.sb" title="leeming@pipolfastaem.gov.sb">David
Leeming <span class=GramE>PFnet</span></a><span class=GramE> ;</span> <a
href="mailto:telecentres@wsis-cs.org" title="telecentres@wsis-cs.org">telecentres@wsis-cs.org</a>
<o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal style='margin-left:35.4pt'><b><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial;font-weight:bold'>Sent:</span></font></b><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> Monday,
October 04, 2004 12<span class=GramE>:48</span> PM<o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal style='margin-left:35.4pt'><b><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial;font-weight:bold'>Subject:</span></font></b><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> RE:
[Telecentres] Basic Telecentre Items/ICT Definition<o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal style='margin-left:35.4pt'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'><o:p> </o:p></span></font></p>
</div>
<div>
<p class=MsoNormal style='margin-left:35.4pt'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'>David,<o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal style='margin-left:35.4pt'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'> <o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal style='margin-left:35.4pt'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'>Thanks for the
clarification. I always thought that such staff support would be
available at all telecentres and considered that to be in the category of human
resources. It is always interesting to hear how others view and
designate telecentre support activities.<o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal style='margin-left:35.4pt'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'> <o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal style='margin-left:35.4pt'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'>Elizabeth<o:p></o:p></span></font></p>
</div>
<blockquote style='margin-top:5.0pt;margin-right:0cm;margin-bottom:5.0pt'>
<p class=MsoNormal style='mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:
12.0pt;margin-left:35.4pt'><font size=2 face=Tahoma><span style='font-size:
10.0pt;font-family:Tahoma'>-----Original Message-----<br>
<b><span style='font-weight:bold'>From:</span></b> <a
href="mailto:telecentres-bounces@wsis-cs.org">telecentres-bounces@wsis-cs.org</a>
[mailto<span class=GramE>:telecentres-bounces</span>@wsis-cs.org]<b><span
style='font-weight:bold'>On Behalf Of </span></b>David Leeming PFnet<br>
<b><span style='font-weight:bold'>Sent:</span></b> Sunday, October 03, 2004 8:36
PM<br>
<b><span style='font-weight:bold'>To:</span></b> telecentres@wsis-cs.org<br>
<b><span style='font-weight:bold'>Subject:</span></b> [Telecentres] Basic
Telecentre Items/ICT Definition</span></font><o:p></o:p></p>
<div>
<div>
<p class=MsoNormal style='margin-left:35.4pt'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>Elizabeth et al.<o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal style='margin-left:35.4pt'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'> <o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal style='margin-left:35.4pt'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>Well, how about living ones - human
intermediaries. Community intermediaries to help people understand their needs,
to interpret and respond to incoming information, for consultative processes,
to learn how to filter information appropriately. Technical intermediaries
(commonly known as "assistants" or "operators") to
help people use the ICTs, when there are no existing skills, and to train them
as the demand and awareness grows. The community driven ethic is extremely
important, these are facilitators only.<o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal style='margin-left:35.4pt'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'> <o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal style='margin-left:35.4pt'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>David<o:p></o:p></span></font></p>
</div>
</div>
<div>
<p class=MsoNormal style='margin-left:35.4pt'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'> <o:p></o:p></span></font></p>
</div>
<div>
<div>
<p class=MsoNormal style='margin-left:35.4pt'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'>David,<o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal style='margin-left:35.4pt'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'> <o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal style='margin-left:35.4pt'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'>Excellent point, as ICTs
are certainly only a means to the end product of learning and participating.
To what other appropriate tools are you referring, in addition to ICTs?<o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal style='margin-left:35.4pt'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'> <o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal style='margin-left:35.4pt'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'>Elizabeth<o:p></o:p></span></font></p>
</div>
<blockquote style='margin-top:5.0pt;margin-right:0cm;margin-bottom:5.0pt'>
<p class=MsoNormal style='mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:
12.0pt;margin-left:35.4pt'><font size=2 face=Tahoma><span style='font-size:
10.0pt;font-family:Tahoma'>-----Original Message-----<br>
<b><span style='font-weight:bold'>From:</span></b> telecentres-bounces@wsis-cs<span
class=GramE>.org</span> [mailto:telecentres-bounces@wsis-cs.org]<b><span
style='font-weight:bold'>On Behalf Of </span></b>David Leeming PFnet<br>
<b><span style='font-weight:bold'>Sent:</span></b> Sunday, October 03, 2004
7:04 PM<br>
<b><span style='font-weight:bold'>To:</span></b> telecentres@wsis-cs.org<br>
<b><span style='font-weight:bold'>Subject:</span></b> Re: [Telecentres] Basic
Telecentre Items/ICT Definition</span></font><o:p></o:p></p>
<div>
<p class=MsoNormal style='margin-left:35.4pt'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>Hi,</span></font><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal style='margin-left:35.4pt'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'> <o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal style='margin-left:35.4pt'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>If we're talking about the
Information Society then we should concentrate on the information activities
and not the techology. A telecentre may be simply described as a place where
people can participate (and learn to participate) in the wider emerging
information society, using appropriate tools including ICTs. </span></font><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal style='margin-left:35.4pt'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'> <o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal style='margin-left:35.4pt'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>David</span></font><o:p></o:p></p>
</div>
</blockquote>
</div>
</blockquote>
</blockquote>
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